Businesses are Winning with AI Powered Chatbots
AI Powered Chatbots
What if your company had an AI enabled omni-channel bot that could bring your customers/employees and your brand together in a helpful and personalized manner? Not only would you be able to provide your users with a modern professional experience anywhere at any time, you could also greatly reduce your time/costs on human resources all while providing a more consistent brand experience.
Virtual Assistants Bots | Ease of Use Bots | Troubleshooting Bots | Open Ended Bots | Simple Use Case Bots | Sequential Bots
- “40% of consumers do not care whether a chatbot or a real human helps them, as long as they are getting the help they need” – HubSpot
- “27% of customers predict they would buy a basic item through a chatbot” – Drift
- “15 – 35% increase in average transaction size by using omnichannel marketing strategies” – IDC
- “90% of customers expect consistent interactions across channels” – SDL
- “23X higher rates of customer satisfaction are experienced by companies with omnichannel strategies” – Aberdeen Group
- “89% average customer retention rate with strong omnichannel engagement compare to 33% without” – Aberdeen Group
Softura simplifies the development and deployment of an omnichannel bot, your bot will:
- Conversational providing a friendly experience & personal by integrating with known information about the customer or user
- Brand your messaging with a consistent look & feel across channels including messaging apps, digital assistants, collaboration tools, and enterprise applications
- Include features like natural language processing, cross channel conversations/API handling, automatic message formatting, location services, and agent handoff
- Provide support for multiple languages and seamlessly blends AI and humans
According to an Oracle survey, 80% of businesses want chatbots by 2020. Will your company have its bot ready?
Your new bot will help you optimize revenue, improve customer/employee satisfaction, provide personalization & predictive analytics, improve retention rates, and drive your businesses goals. We will help you build your Chatbot once, optimize it across all of your channels, and deploy your bot on your behalf.
Request a Proposal or Schedule a Consultation
Request More Information, A Complementary Consultation, Or A Proposal