Businesses are Winning with AI Powered Chatbots

AI Powered Chatbots

What if your company had an AI enabled omni-channel bot that could bring your customers/employees and your brand together in a helpful and personalized manner?  Not only would you be able to provide your users with a modern professional experience anywhere at any time, you could also greatly reduce your time/costs on human resources all while providing a more consistent brand experience.

Virtual Assistants Bots | Ease of Use Bots | Troubleshooting Bots | Open Ended Bots | Simple Use Case Bots | Sequential Bots

Bot Statistics

  • “40% of consumers do not care whether a chatbot or a real human helps them, as long as they are getting the help they need” – HubSpot
  • “27% of customers predict they would buy a basic item through a chatbot” – Drift
  • “15 – 35% increase in average transaction size by using omnichannel marketing strategies” – IDC
  • “90% of customers expect consistent interactions across channels” – SDL
  • “23X higher rates of customer satisfaction are experienced by companies with omnichannel strategies” – Aberdeen Group
  • “89% average customer retention rate with strong omnichannel engagement compare to 33% without” – Aberdeen Group

Softura simplifies the development and deployment of an omnichannel bot, your bot will:

  • Provide a friendly positive experience & personal touch by integrating with known information about the customer or user
  • Brand your messaging with a consistent look & feel across channels including messaging apps, digital assistants, collaboration tools, and enterprise applications
  • Include features like natural language processing, cross channel conversations/API handling, automatic message formatting, location services, and agent handoff
  • Provide support for multiple languages and seamlessly blends AI and humans

According to an Oracle survey, 80% of businesses want chatbots by 2020. Will your company have its bot ready?

Your new bot will help you optimize revenue, improve customer/employee satisfaction, provide personalization & predictive analytics, improve retention rates, and drive your business’s goals.  We will help you build your Chatbot once, optimize it across all of your channels, and deploy your bot on your behalf.

Leveraging over 20 years of success, Softura is a global software development and modern technology consulting company. Our mission is to innovate the world one technology solution at a time! Simply put - we design, code, and deliver complex architecture, applications and systems that are built upon leading modern technologies. Our global headquarters is in Farmington Hills, MI and we are a proud Microsoft Gold Partner.

We care about our clients, let us show you today

Call us at (248) 859-4987 or email to get started or request a personalized complimentary consultation.  Your no-obligation consultation with one of our experts will answer your questions, cover Softura’s capabilities, and review your potential project’s time-frame along with the associated cost/options available.  From there we will swiftly develop a no-obligation project proposal custom tailored to solve your company’s specific needs.

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