A team at a major university needed a way to track clinical providers and their services. Including a critical annual survey to update contacts and services of existing providers as well as adding new providers. Budget constraints led the team to request that Softura help provide a solution within the existing clinical research management software platform being used at the University.
Softura provided an innovative solution by configuring the existing CRMS platform to include milestones and activities to support the provider update timeline. Automatic notifications and reminders were set up for the clinics to update their information annually. The study admin dashboards were customized to provide metrics for the team regarding late surveys from the clinical sites.