Determine the suitable candidates for automation. Identify processes that are high volume, rule-based, and impact the speed of resolution.
Develop the automation solution by building a conversational AI interface, enabling end-to-end automation and integrating with the overall enterprise architecture.
Validate the implemented solution by testing the Bots in a test environment and updating the Bots to fix any bottlenecks as needed.
Deploy the digital worker in your helpdesk environment. Review the performance and fine-tune the same to ensure optimal performance.
Assess the Bot performance over time and take corrective actions as needed. Perform ongoing maintenance of the Bots
Determine suitable candidates for automation by identifying processes that are high-volume, rule-based, and are slow to resolve.
Deploy automation of a conversational AI Bot. Enable complete automation by integration with enterprise architecture.
Monitor Bot performance over time and use conversations to tighten results delivered.
Deploy to production. Review automation performance and fine-tune to ensure optimal performance.
Validate the automation solution by testing the Bot(s) within a test environment and making adjustments as needed.
Reclaim Unused S/W licenses
Proactive alerts to prompt the employee to recover unused software licenses
Accelerate Approval Process
Automated workflows that seamlessly route approval requests on the same platform
Notify Credential Expiry
Prompt password reminders that reduce the incoming tickets by at least a thousand