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Mobile App Development - Case Study

Enabling Heightened Efficiency Through a SharePoint Project Management Application


Build a new version of legacy app for iOS and Android. The customer provides employee benefits management services for companies in the United States.


  • The customer provides employee benefits management services for companies in the United States.
  • Their legacy mobile app was used by employees of customers to manage their benefit plans
  • Management decided to develop a new version of the mobile app using Xamarin. Existing vendor didn’t have the expertise to build a Xamarin app.
  • iOS and Android Versions to be developed.


  • Mobile app was developed in Xamarin for ease of enhancements and maintenance by internal IT team.
  • To deliver a visually appealing and cohesive User Experience, we analyzed existing and expected user behavior.
  • Visual design of the apps comply with the company’s branding guidelines.
  • The key functionalities of the app are:
  • (i) Multifactor Authentication
  • (ii) Registration
  • (iii) Biometric Log-in
  • (iv) Uploading documentation from the device file system or photo capture
  • Mobile App Client and Rest API architecture
  • Open ID Connect (OIDC) authorization flow to authenticate mobile app users


  • Softura’s unique blended delivery model (onshore + offshore) enabled us to deliver the iOS and Android Apps on-time and without cost overruns.
  • Since the API was developed by the client in-house, our team had to coordinate efficiently on technical specification and schedules with their API team so that both the app and API were developed seamlessly together.
  • A combination of Waterfall and Softura Agile Framework was used for this project that was completed within 7 months:
  • (i) Requirements Phase
  • (ii) Two-Week Sprints for UI Design, Development and Quality Assurance Certifications.
  • (iii) Production Support
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