Softura's CRM advisory services help organizations to understand the way to transform from their legacy applications into salesforce or optimize their existing Salesforce architecture and streamline workflows. This includes providing guidance on best practices for Salesforce configuration, development, and integration and offering change management consulting to ensure a successful transition and powerful usage.
Softura's expertise in Salesforce implementation gives organizations the technical depth to optimize their workflows and business processes on the Salesforce platform. This includes UX design, configuration, and customization to ensure the best way to use the power of Salesforce platform balanced with tailoring to suit the organization's needs. Softura's developers have expertise in implementation of various CLouds in Salesforce as well in Apex, Visualforce, Lightning Web Components, and use of different AppExchange products.
Our integration services help organizations seamlessly integrate Salesforce with their existing systems and applications. This includes data migration, design patterns, and microservices to ensure that data is synchronized across systems and that business processes are optimized. Softura has expertise in integrating Salesforce with third-party systems such as ERP, marketing automation, and customer support platforms.
Softura's advanced analytics and AI services are designed to empower organizations with the insights and tools necessary to make informed decisions. Einstein Discovery is at the forefront of these services, an AI-powered analytics tool that uses machine learning algorithms to analyze massive data and extract valuable insights. Besides, our expertise extends to chatbots and voice-enabled services that leverage natural language processing and machine learning to improve customer experiences.
Softura's sustainability services aim to help organizations achieve ESG compliance, mitigate risks, and optimize operations. This is achieved by implementing best practices for data protection, access control, and user management along with required reports and dashboards. Organizations can use these services to improve business outcomes and reduce operational costs.
Softura's managed and application optimization services help organizations maintain and enhance their Salesforce platform. They provide ongoing support and maintenance, optimize application performance, and ensure scalability for future growth. These services streamline operations, improve productivity, and achieve better business outcomes.