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About Us

Softura is a global software development and modern consulting company that leverages more than 20 years of success to design, code and deliver complex architecture, applications and systems built on leading modern technologies.

Careers

Softurians use digital solutions to innovate, accelerate and improve the way the world works. Explore Softura careers today to see how you can help reinvent the way business is done.

Clients

Softura works with thousands of clients across hundreds of industries to deliver forward-thinking solutions.

Contact Us

Are you a current or past Softura client with a question? Curious about working with us? Or did you just happen on our site and want to connect? Whatever your need, reach out to us!

Industries

Explore the industries and verticals Softura is currently transforming with our breakthrough technologies.

Insights

Softura’s thought leadership helps your company gain the competitive advantage you need for the Fourth Industrial Revolution.

Partnerships

Softura works with industry-leading technology disruptors to deliver our clients best-in-class tech solutions.

AI & Machine Learning Development Services

Accelerating your company’s digital transformation by solving complex business problems without human intervention.

Application Development

A uniquely custom software development solution that maximizes the value you receive from your IT investments and fuels your innovation.

Business Intelligence/Analytics

Intelligent solutions to reimagine your business strategy that will scale your data and keep it secured.

Clinical Research Management Application

Accelerate your clinical research management with a fully-integrated solution designed to increase efficiency, view real-time data and track key milestones.

Cloud Enablement

Unique and innovative ways to modernize and optimize your business while decreasing costs.

Industry 4.0/Smart Manufacturing

A new surge of technology—knowledge and resources that empower the manufacturing sector, take production to the next level and revolutionize the way information is managed and shared.

Internet of Things (IoT)

Connecting the physical and digital world in real-time to create actionable intelligence every step of the way.

Mobile Development

A turn-key end-to-end mobile solution for enterprises to achieve optimal productivity and security while reducing costs.

Portals and Collaboration

Communication solutions that use industry-leading collaboration software—such as intranets, complex workflows and portals with a custom environment—to enhance your organization’s productivity.

Technology Consulting

Sustainable business solutions—delivered with strategic development, implementation and management, straight to the intersection where digital meets physical.

Team As A Service

Our TAAS Model allows you greater agility and personnel flexibility to achieve your desired business outcomes faster.

Set Up Your Digital Workforce

Your next best hire is a Bot with personality that is:

DigitalWorkforce


Automate Processes with Conversational AI

Every organization is scrambling to introduce automation, without compromising on quality or engagement. While the objective is to automate routine tasks which reduces the time taken and frees up resources who can focus on value-adding strategic activities, the companies have their work cut out for them in identifying tasks and workflows to automate, selecting the right technology and platform.

To get the best return on investment in technology such as automation and Artificial Intelligence, it is imperative for companies to work with a partner like softura who understands the ecosystem - the technologies, platform and vendors and has demonstrable experience in implementing solutions for industry peers.

Softura's Value Proposition

Going with a vendor who specializes in a piece of the Conversational AI pipeline, such as a platform provider, creates a 'lock-in' as the business logic is intentionally coupled with the platform. This reduces flexibility and can lead to compromises.

Softura provides a platform-agnostic approach for Conversational AI because each use case requires a specialized combination of platform and Softura is best suited to build out of the entire pipeline this way.

Softura can help with: Design, Build, Deploy, Manage Text-Based and Speech-Based Assistants and chatbots.

Design the architecture

Identify and work with NLP platform players - reduce and negotiate high license costs

Build an angostic business logic server

The Entire Conversational AI Pipeline

Whether you have a mature digital support infrastructure, or you are just getting started, Softura can help you solve many of the complex challenges that organizations face by providing market-leading tools to enable automation, engagement and increased productivity.

Softura is the premier partner of the top Natural Language Processing (NLP), Automatic Speech Recognition (ASR), Text-To-Speech (TTS) vendors. We have in-house experts who utilizes open source AI models like Open AI, Google BERT, Tensor Flow, Facebook Fasttext to build solutions.

  • 250+

    Expert Consultants

  • 20+

    Years in Business

  • 1,000+

    Projects Completed

BENEFITS OF CONVERSATIONAL AI

User

Use your customer agents wisely

Your Conversational AI Assistant will handle more than half of all inquiries across social, mobile, and digital.

Phone

Free your team from redundant tickets while keeping the customers delighted

Answer instantly - Your Bot is available to respond to tickets 24X7 on all 365 days.

Hand

Encourage users to take actions on their own

Free up your live agents to respond to critical interactions.

Codeeditor

Deploy to multiple channels

IVR, Web Chat, SMS, Facebook Messenger, WhatsApp, Alexa, Mobile App, Google Assistant.

Benifits Of Conversational AI

Integrations

Integrate into any tech stack:

Integrate with CRMs

Integrate with messaging apps

Augment your existing workflow

Seamlessly integrate into your support stack or CRM to augment your existing workflow

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Softura Partnerships



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Conversational AI Buying Guide

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