(248) 859-4987

Custom Application Development Vs Off the Shelf Making the Right Choice

Custom Application Development

In astounding statistics by Statista, the revenue in the application development software market is projected to fuel from US$167.0 billion in 2023 to US$234.7 billion by 2028. This represents a CAGR of 7.04%. The increasing demand for custom software applications is driving the growth. Businesses are looking for software applications to help them improve their efficiency, productivity, and customer experience. There are two main options for application development: Bespoke Software Development and Off-The-Shelf Software. Custom software, also known as custom software development, is custom-built to meet an organization's specific needs, while off-the-shelf software is mass-produced and designed for a wide range of users. The choice of approach depends on several factors, including budget, industry type, features, and end-users. The best application development method relies on an organization's specific needs. In continuation to this, we have summarized the key differences between bespoke software and off-the-shelf software:

What is Off-the-Shelf Software?

Off-the-shelf software (OTS) is developed and sold to a wide range of users rather than customized for a specific organization. It is typically less expensive than custom software and can be implemented more quickly. However, it may not meet the personalized needs as organizations mainly demand.

Custom Application Development Vs Off the-Shelf Making the Right Choice

Off-the-Shelf Software is Suitable For:

  • Small Businesses : OTS software can be a good option for small businesses with no specified budget or resources to develop custom software.
  • Startups : Startups can also benefit from Off-the-shelf software, as it can help them get up and running quickly and affordably.
  • Businesses With Changing Needs : Businesses that have changing needs may find Off-the-shelf software to be a more flexible option than custom software, as it can be updated more efficiently to meet the changing needs of the business.


  • May Not Meet Specific Needs : OTS software is not designed to meet the specific needs of every organization. If the organization has unique requirements, OTS software may not be the best option.
  • Can Be Difficult to Customize : OTS software can be challenging to customize to meet the organization's specific needs. This is because OTS software is designed to be used by a wide range of users, and it may not be possible to change the software without affecting other users.
  • May Not Be as Secure as Custom Software : OTS software is not always as secure as custom software. This is because OTS software is developed for many users and may not be as well-tested as custom-made software.
  • May Not Be As Reliable As Custom Software : OTS software may not be as reliable as custom software. This is because OTS software is developed for many users and may not be as well-maintained as custom software.
  • Can Be More Expensive In The Long Run : OTS software may be more expensive in the long run than custom software because of the cost of licensing, maintenance, and upgrades.

What is Custom Software?

Custom software is a custom-built solution developed specifically for a single organization. It is typically more expensive than off-the-shelf software, but it can meet the specific needs of the organization and can be tailored to its specific workflow.

Custom Application Development Vs Off the-Shelf Making the Right Choice

Custom Application Is Suitable for:

  • Financial Institutions : Bespoke application is an ideal choice for financial institutions, such as banks, insurance companies, and investment firms. This could include software for tracking customer accounts, managing loans and investments, or complying with regulations.
  • Healthcare Organizations : Bespoke application software can be used to meet the specific needs of healthcare organizations, such as hospitals, clinics, and doctor's offices. This could include software for tracking patient records, managing appointments, or billing patients.
  • Manufacturing Companies : Bespoke application software can be used to meet the specific needs of manufacturing companies, such as tracking production, managing inventory, or scheduling deliveries.
  • Retail Businesses : Custom application software can be used to meet the specific needs of retail businesses, such as tracking inventory, managing orders, or providing customer service.

Customer Success Story: Building Custom EMR Application for Wound Care

A healthcare company with multiple practices across different health systems needed a unified Wound Care EMR that provided access to patient information at all locations. The company approached Softura to create a unified Wound Care EMR application that would give them access to patient information at all their locations. Softura designed, developed, and deployed a custom web-based Wound Care EMR application that met the group's specific needs. The cloud-based SaaS application supported multiple hospitals, allowing doctors to be associated with and scheduled at various locations. The Wound Care EMR has now been rolled out to numerous Hospitals and provides integration with EPIC and Cerner EMRs using HL7 protocol for ADT & MDM. The application has also been certified for integration with Dr. First for e-prescriptions, includes a scheduling module where staff can schedule patients, doctors, and nurses, and offers a secure patient portal for customers to access.

Why is custom software a Preferred Choice for Businesses?

According to a survey by Statista, the most common reasons why businesses opt for custom software development include the need for customized features (51%), the need for greater control over the software (43%), and the need for better integration with existing systems (39%). Businesses increasingly turn to custom software development to meet their unique business requirements. Custom software can be customized to meet a company's exact needs, giving it greater control over the software and its integration with existing systems.

Looking for a Bespoke Software Development Company?

  • Expertise : Ensure the company has the expertise to build the necessary software. This includes experience in software development, system integration, APIs, and database development. They should also have experience in user-centered design so that the software is easy to use and accessible to everyone.
  • Experience : Look for a custom software development company with a proven track record of success in building custom software solutions. This means they should have a portfolio of case studies and testimonials that demonstrate their ability to meet the needs of their clients.
  • Communication : Communication is key when it comes to building custom software. Ensure the company you choose is easy to communicate with and they respond to your questions and feedback.
  • Collaboration : The best custom software development companies are collaborative partners. They will work with you to understand your needs and goals and be transparent about their process.
  • Process : A good software development process is essential for delivering a successful project. Make sure the company you choose has a well-defined process that includes a discovery phase, a design phase, a development phase, and a testing phase.

Final Thoughts

Choosing between bespoke application development and off-the-shelf software is a complex task that should be approached with clearly defined priorities. Custom application development offers virtually limitless customization options to address a specific challenge. The software can be adjusted during development to make it more accessible and valuable. And the development team will be familiar with the problem and the solution, so they can provide high-quality support. The best choice for you will depend on your specific needs and budget. If you need a highly customized solution tailored to your specific business, then custom application development is the way to go. Ultimately, the choice will depend on how you want your software application to be built.

The blog is brought to you by Softura. Visit our website: – and follow us on

© 2024 Softura - All Rights Reserved
crossmenu linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram