Softura Webinar Privacy Policy

1. Purpose
To protect personal data which will have information on living individuals who can be identified from the data.

2. Scope of Applicability
All computing equipment and workstations present within the operational areas.

3. Policy Statement
Id          Policy
03.01    Confidentiality will be maintained on personal data handled.

4. Objectives

  • Production personnel dealing with personal data will not have facility to store data locally.
  • No laptops, Mobile Devices are allowed in production bays dealing with personal data.
  • Aggressive production targets are set, so that focus of production personnel is on operations and cannot remember any data handled.
  • Operations are continuously monitored through supervisors, through software and through video cameras to prevent misuse.
  • Personal data is retained/ backed up only as required by customer.
  • Educates all Softurites that they understand the importance of privacy protection and handle personal information properly
  • Takes proper safety management measures by striving to prevent any privacy protection inadequacies such as unauthorized access as well as personal data loss, corruption, falsification, and leak
  • Exercises adequate supervision so that personal information safety can be properly managed when we outsource the handling of personal information. Signs off NDA with the vendor and individual handling the employee personal data (for the Background verification check)
  • Institutes the privacy protection procedures including the disclosure and correction of personal information.
  • Softura recorded video sessions are stored encrypted and protected from unauthorized access.
  • There is a strict auditing monitor who has access to the session information.
  • Only permitted users that have access to the Softura Web Console can view sessions and search in the user activity database
  • Data are classified as
  1. Public – Company details made available even outside the Organization. Eg: Information in website / Linked in
  2. Internal – Details within the Organization. Eg: Process documents, lessons learnt, best practices
  3. Confidential – Information in a project/ department. E.g.: Requirements document, test data
  4. Restricted – Details shared in small group/ one to one basis. E.g: Payslip, Performance appraisal, etc.
  • SOFTURA strictly protects personal information of its monitored subjects.
  1. Users that are being recorded can get a notification that they are being recorded so that they can limit the usage of personal applications.
  2. Personal applications can be scoped out of monitoring.
  3. Restricting the recording to activity logs only: This provides visibility into what users are doing (including search, alert and report) without taking screenshots. It allows for example to know that a user accessed his bank account, but without details about the account.
  4. Sessions review can be restricted to specific roles and users.
  5. Key logging can be configured so that passwords will not be recorded. Information is also hashed and cannot be decrypted.

5. Summary of Responsibilities
Any projects dealing with personal data and HR department

6. Violation of Policy
Senior management and operations personnel involved in the project dealing with personal data.

7. Reference to Standard:
ISO 27001:2013

8. Review and Approval
This policy is approved by, has full support of and is reviewed quarterly by the senior executive management of Softura.

Thank you for participating in our webinars hosted on Microsoft Teams. Your privacy is crucial to us at Softura (“the Company”, "we", "our" or "us"). This privacy policy applies to our webinars, whether live or recorded, and provides information on how we collect, use, and protect your personal data. 

 1.Collection of Personal Data:
When you register for our webinars, you may be asked to provide certain personal data, including, but not limited to, your name, email address, and job title. This information is required to facilitate your participation in the webinar and to provide you with limited and relevant information and materials related to the event.   

 2.Webinar Recording:
Please be aware that our webinars, whether live or on-demand, may be recorded. By participating in these webinars, you consent to the recording. The recordings may be used for internal purposes, for making the webinar available to attendees and non-attendees alike, and for other purposes as described in this policy. 

3.Use of Personal Data:
We use your personal data to manage your registration, communicate with you about the webinar, send you materials related to the event, and follow up afterward. We may also use your personal data to improve our webinars and services, for marketing purposes, and for other purposes for which we have obtained your consent.  

4.Sharing of Personal Data:
We do not share your personal data with third parties, except as necessary to facilitate the webinar or when required by law. This may include sharing with Microsoft as the host of our webinars, who also has a commitment to protect your data.  

5.Microsoft Teams:
Microsoft Teams is a platform provided by Microsoft Corporation. By participating in our webinars hosted on Microsoft Teams, you understand that you are subject to Microsoft's privacy policy. You can learn more about how Microsoft handles your personal data by reviewing Microsoft’s Privacy Statement at 

6.Your Rights:
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for us to use your personal data at any time. If you wish to exercise these rights, please contact us at Personal data will not be retained for longer than necessary to comply with the relevant purpose. 

We are committed to ensuring that your personal data is secure. To prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the personal data we collect. 

8.Changes to this Policy:
We reserve the right to update this privacy policy at any time. Any changes will be immediately posted on our website and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Services following the alterations. 


If you have any questions about this Privacy Policy, please contact us at 

By registering for and participating in our webinars, you agree to the terms of this Privacy Policy. 

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