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Application Modernization

Mobile App Development

UX Case Study


Build a new version of legacy app for iOS and Android. The customer provides employee benefits management services for companies in the United States. 


The customer provides employee benefits management services for companies in the United States
Their legacy mobile app was used by employees of customers to manage their benefit plans
Management decided to develop a new version of the mobile app using Xamarin. Existing vendor didn’t have the expertise to build a Xamarin app
iOS and Android Versions to be developed

The key functionalities of the app are

Multifactor Authentication


Biometric Log-in

Uploading Document

Onshore-Offshore Blended Delivery Model | Softura Agile Methodology and Accelerators | 7 Months Delivery


Mobile app was developed in Xamarin for ease of enhancements and maintenance by internal IT team
To deliver a visually appealing and cohesive User Experience, we analyzed existing and expected user behavior
Visual design of the apps comply with the company’s branding guidelines
The key functionalities of the app are:
• Multifactor Authentication
• Registration
• Biometric Log-in
• Uploading documentation from the device file system or photo capture
Mobile App Client and Rest API architecture
Open ID Connect (OIDC) authorization flow to authenticate mobile app users


Softura’s unique blended delivery model (onshore + offshore) enabled us to deliver the iOS and Android Apps on-time and without cost overruns
Since the API was developed by the client in-house, our team had to coordinate efficiently on technical specification and schedules with their API team so that both the app and API were developed seamlessly together
A combination of Waterfall and Softura Agile Framework was used for this project that was completed within 7 months delivery:
• Requirements Phase
• Two-Week Sprints for UI Design, Development and Quality Assurance Certifications
• Production Support
Requirements Phase
Two-Week Sprints
Production Support

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